Tidio Live Chat
This app adds a live chat window to your online store and connects to an app on your phone that allows you to answer your customers questions about products and policies. Personalization is a huge factor to success in ecommerce, it offers instant customer service and enhances user experience with immediate answers and solutions to help with the sale. Why should this app be considered? Because answering questions majorly helps with preventing lost sales and lowering bounce rates.
MailChimp for Shopify
Most people are familiar with the platform MailChimp for creating various different campaigns. The MailChimp for Shopify app allows you to integrate your MailChimp account with your own Shopify store. With the app, you can automatically add your customers to MailChimp which allows you to target email campaigns based on buying behavior and allows you to easily promote your store with the email marketing features of the app.
Studies have shown that website badges increase conversion rates by 20%, and visitors are more likely to spend time interacting on sites with secure certification—I know I fall into this category of visitors! McAfee Secure adds a small widget to your site that verifies your online store to establish more trust and loyalty within your customers.
I think most people would agree with me when I say that I am significantly more likely to make a purchase when I see the good reviews. This app collects product reviews from your customers and displays them on to your store. Just a few weeks after every purchase, customers are sent an email asking them to rate and review the product where they can quickly leave feedback in the email itself. The feedback is then added directly to the relevant product page. You can even share your reviews on social media and encourage your customers to do the same!
I’m a happy customer if a company allows me to easily track my purchase—what can I say, I’m an impatient person! AfterShip is an app that allows you to track your shipments in one place and send delivery updates to customers automatically. Keep your customers happy and your fan base loyal with this Shopify app!